Introduction

These Terms of Service outline how you may access and use the Shasilo website, including placing orders and interacting with our services.

By visiting our website or completing a purchase, you agree to follow these terms. If you do not agree, please discontinue use of the site.

How Shasilo Operates

Shasilo is an online store offering apparel, accessories and gift-ready products, many of which are made to order. This means items are created after an order is placed rather than taken from pre-existing inventory.

Because of this production model, product availability, design options and processing times may vary.

Orders & Product Information

We aim to present product details as clearly as possible, including descriptions, images and pricing. However, product offerings may be updated, modified or discontinued at any time.

Before placing an order, customers are responsible for reviewing all details carefully, including:

Product type and design
Size and variant selection
Shipping information

Once an order enters production, changes or cancellations may not be possible.

Pricing & Payments

All prices are shown directly on the website and may be updated without prior notice.

Orders are only processed after full payment has been successfully completed. If a pricing or technical error occurs, we reserve the right to correct the issue and provide a reasonable resolution.

Shipping & Delivery

Delivery times depend on both production and shipping stages and may vary by product and destination.

While estimated timeframes are provided, they are not guaranteed. Delays may occur due to factors outside our control, including carrier issues, customs processing or incorrect address information.

Returns & Refunds

Because many products are made to order, returns and refunds are handled according to our Return & Refund Policy.

We recommend reviewing that policy before placing an order to understand eligibility, timelines and conditions.

Website Content & Intellectual Property

All content on the Shasilo website — including designs, images, text and branding — belongs to Shasilo or its partners and is protected by applicable laws.

Content may not be copied, reproduced or used without prior written permission.

Acceptable Use

By using this website, you agree not to:

Use the site for unlawful or fraudulent purposes
Interfere with the normal operation of the website
Submit false or misleading information
Abuse promotions, discounts or system functionality

We reserve the right to refuse service or cancel orders if misuse is detected.

Limitation of Liability

To the extent permitted by law, Shasilo is not responsible for indirect, incidental or consequential damages related to the use of our website or products.

Any liability is limited to the amount paid for the specific product in question.

Updates to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.

Contact

If you have any questions about these Terms of Service, please contact us:

Shasilo

9059 Hermosa Ave, Rancho Cucamonga, CA 91730, USA

Email: [email protected]

Phone: +1 707 369 4546